Can I purchase directly from Yardistry?

Yes, Yardistry does offer direct sales.

Can my Gazebo be secured to a concrete slab or deck?

Yardistry includes Post Mounts with our structures which gives you the flexibility to permanently install your structure to a pre-existing or new wood or concrete surface. The hardware to attach the Post Mount to the structure is included. The hardware to mount the structure permanently will need to be purchased separately at your local hardware store.

What do I need to do to protect/maintain the wood on my product?

We recommend applying a water sealant approximately 3 months after assembly and on a yearly basis after that. This will help maintain the wood and protect against weathering. Please note: We do not recommend using an oil based product.

Parts arrived damaged, how can I get replacements?

Yardistry will process a replacement request as soon as possible. To get started, fill out the request form on the Parts Replacement page.

Does Yardistry sell replacement parts?

We do offer quotes for replacement parts for our customers who experience damages that are not covered under warranty. We do not sell additional parts.

Where can I find the instruction manual online?

You can find instruction manuals on the pages for individual products. For older structures, find your product on the Instruction Manuals page.

What is the warranty?

Yardistry warrants that our products are free from defect in materials and workmanship for a period of one year from the original date of purchase. See the instruction manual for full warranty details.

Accessibilité

Accessibilité pour les personnes handicapées de l’Ontario (AODA)

Notre engagement

Yardistry Limited s'engage à fournir un environnement accessible dans lequel toutes les personnes ont un accès égal aux services et programmes de Yardistry d'une manière qui respecte la dignité et l'indépendance des personnes handicapées. Cela comprend la création et la promotion d'un environnement inclusif qui soit attentionné et accommodant pour toutes les personnes, y compris les personnes handicapées. Nous continuerons à prévenir les obstacles en concevant des attitudes positives inclusives et solidaires et en prévenant les attitudes qui dévalorisent et limitent le potentiel des personnes handicapées. Si vous souhaitez consulter le plan de service à la clientèle de Yardistry ou d'autres documents requis en vertu de la Loi sur l'accessibilité pour les personnes handicapées de l'Ontario, veuillez nous envoyer un courriel à support@yardistrystructures.com